How do we collect and use data?
what information do we collect?
We collect the following information you provide us with directly:
a. Your name
b. Your phone number
c. Your address
d. Your username, password and e-mail address
(when you register for a Weltevree account)
e. Profile information that you provide for your user profile
f. Communications between you and Weltevree (e.g., we may send you service related e-mails about your order)
g. Place of residence.
log file information
We collect information that your browser sends whenever you visit our website. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We use third-party analytics tools to help us measure traffic and usage trends for the website. These tools collect information sent by your device or our website, including the web pages you visit, add-ons, and other information that assists us in improving the website.
The tools use ‘cookies’, which are text files placed on your device to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.
At Weltevree we use remarketing services to place advertisements on other websites after you’ve visited our website. Cookies are used by us and other parties that provide these online advertisements as well in order to optimize the contents of the advertisements.
A cookie is a small piece of text which is sent to your device by our website. The cookie helps our website to recall any information or previous setting that was changed or provided during an earlier visit to our website. Cookies play a crucial role in the usability of our website. They make any following visit easier because your settings will be already set.
Would you rather not have any cookies being applied to your browser? You can switch them off in your own browser. In the following text you’ll find out how. Please keep in mind that by switching off cookies, our website may not provide you with the optimal service.
How to delete cookies in Microsoft Edge
Click the Menu icon (icon which consists of three dashes) at the right top of your browser. Click the icon of the clock and visit the page ‘Browsing history’. Choose ‘Delete all history’ and check all the boxes in order to delete all information.
How to delete cookies in Chrome
Click the icon with three dashes at the right top. Choose ‘Settings’ > ‘History’ > ‘Browsing history’.Check all the boxes with information to remove all data. You can also choose only to delete really old cookies.
How to delete cookies in Firefox
Click the icon with three dashes at the right top. Choose ‘Options’ > ‘Privacy’. Then click ‘Delete your recent history’. In ‘Details’ you can choose whatever you would like to erase. Make sure to at least check the box for ‘Cookies’. You can also set your preferences to only delete old cookies.
How to delete cookies in Safari
Click left in the upper menu and choose ‘Safari’ > ‘ Preferences’. Choose the option called ‘Privacy’. Here you can choose to ‘Delete all website data’.
How to delete cookies in Internet Explorer
Click the gear icon at the right top of your browser. Choose ‘Security’ > ‘Delete browser history’. You can choose what data you wish to delete. At least check the box for ‘Cookies and website data’. Don’t forget to click the button that says ‘Delete’.
how do we use this information?
We use all of the information we have to help us provide and support our website and services. In the list below you can read how.
- We remember information so it’s not necessary to re-enter it during your (next) visit.
- We provide, improve, test, and monitor the effectiveness of our website.
- We help you to efficiently access your information after you sign in.
- We monitor metrics such as total number of visitors, traffic, and demographic patterns which we use to improve our website and its usability.
- We diagnose or fix technological problems.
- We develop and test new products and features.
- We keep you updated on the status of your delivery.
- We share with our logistic partners only necessary data in order to process your order correctly. This includes orders placed by customers as well as dealers.
We may use your information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in these e-mails.
how is this information shared?
We will not rent or sell your information to third parties outside Weltevree.
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so.
We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
how do we secure this information?
Weltevree has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the website secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Weltevree cannot ensure the security of any information you transmit to Weltevree or guarantee that information on the website may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Weltevree, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.
Unless you unsubscribe or delete our cookies, we will retain your data for a continuous period to support continuous improvement, marketing and services. In accordance with the law we do not retain data any longer than is required for attaining the purposes for which they were collected.
inspection and correction
If you wish to know which of your data Weltevree has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact Weltevree via email@example.com.
Our website does not address anyone under the age of 18 (“Children“). We do not knowingly collect personally identifiable information from children under 18. If you are aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
questions or remarks